Shipping policy
Thank you for choosing Kasmira Sweets! Please read our shipping policy carefully to understand how your order will be processed and delivered.
Processing Time:
- Orders are processed within 2-3 working days after they are placed. We strive to dispatch your sweet treats as quickly as possible.
Shipping Method:
- We use reliable courier services to ensure the safe and timely delivery of your order.
Tracking Information:
- Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
Delivery Time:
- The delivery time may vary based on your location and the courier's schedule. Please refer to the estimated delivery time provided by the courier for more accurate information.
Delivery Issues:
- While we make every effort to ensure a smooth delivery process, we are not liable for any delivery issues caused by the courier service. If you encounter any problems with the delivery, please contact the courier directly using the provided tracking information.
Shipping Costs:
- Shipping costs are calculated based on the weight of your order and your location. The shipping cost will be displayed at the checkout before you complete your purchase.
International Shipping:
- Currently, we only offer shipping within [United Kingdom]. If you are located outside these areas, please contact our customer service for assistance.
Order Changes:
- Once an order has been processed, we are unable to make any changes to the shipping address or order contents. Please double-check your information before completing your purchase.
Contact Information:
- If you have any questions or concerns regarding our shipping policy, please contact us at [customer support email/phone number].
Thank you for choosing Kasmira Sweets! We appreciate your trust in our products and services.